Replies: 18
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Oculus Spirit [81246]
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GITT and tell me how much Ticketmaster sucks
May 26, 2022, 12:01 PM
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Last night I went and saw Kenny Chesney, who uses Ticket Master exclusively. A few days ago, I downloaded the app, and loaded the tickets into my Iphone wallet.
When we were about to go in, our parking neighbors old us that someone texted him and said the wallet wasn't working at the stadium to get in, so we needed to go online to get our tickets.
No problem, right? WRONG. I tried to get online, and just like at Clemson games, cell coverage sucks at big events because of bandwidth issues. I couldn't get logged in. I couldn't even get to the ticketmaster site.
Well, I have my app. Let's try that.
NOPE. I get this nonsensical BS:
So at this point, I'm pissed.
Friend of says they are able to get on the site with their phone? WT F? Why can they do it but I can't? I reboot my phone, try it with wifi at a bar nearby, and STILL no joy. So we log into my account on her phone and am able to get the tickets on her wallet. Great! We can get in.
But we're in floor seating, and they require ticket proof to get there. So now my wallet is kinda working, so I show the attendant my wallet - ticket proof..but it only shows one ticket. I have two on there. It won't sow the other ticket. I tell my wife to go in and meet up with our friends sitting with us, and I'll figure it out.
So I'm siting there trying again to get online, still couldn't. I tried the app again. Still nope. Now what?? My friend, for whatever reason, had randomly sent me a screenshot of the second ticket. I'm not sure why she did that, but I'm glad she did. I showed that to the attendant and she let me in with that. She wasn't supposed to, but did.
I don't know why the app worked for my friend and and not me. It worked literally on the way to the concert, and then stopped. I'd have been SOL had a random series of events not worked for me, and there was no way I saw to go around the digital ticket system. And ticket master does not provide extra bandwidth at the gate, or any technical support at the venue.
Is this how Clemson does its football tickets now? What a friggin' mess. There has to be a better way. And my wife ended up eating a ticket she bought because if the PIA to try and sell it. And how much are their fees to sell a ticket? I can't see how this is a better system for anyone, I guess except Ticket master.
TL/DR: Ticketmaster and digital tickets suck.
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Oculus Spirit [85559]
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7***
May 26, 2022, 12:02 PM
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Oculus Spirit [81246]
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This may actually be 8***
May 26, 2022, 12:15 PM
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Oculus Spirit [78876]
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Didn't read, thinking about them dancer's legs.***
May 26, 2022, 12:05 PM
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Heisman Winner [105735]
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It's a clusterf*ck for sure. I have heard some really bad
May 26, 2022, 12:11 PM
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stories and we missed 3 songs in St. Augustine trying to get in due to bad cell service. The key is supposed to be doing what you did, add it to your wallet ahead of time then showing the wallet when you get to the door since, I think, the wallet doesn't need internet access.
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Oculus Spirit [78977]
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for some reason I thought the wallet was local to the phone
May 26, 2022, 12:20 PM
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you know, like a wallet
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Heisman Winner [138129]
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I'm pretty sure that's how it works if you load them to your
May 26, 2022, 1:16 PM
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wallet, unless I've been wrong this whole time.
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Oculus Spirit [81246]
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Heisman Winner [138129]
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They supersuck, I hate them so much.
May 26, 2022, 1:14 PM
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Fun Fact that I may have known and forgotten, or may have never known: Coachella actually started when Pearl Jam was battling TicketMaster back in 1994, and was looking for a non-TM venue for a concert. Landed on some remote spot in the California desert, and that first show ended up being the roots for Coachella.
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All-In [32706]
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Putting them in your iPhone wallet makes them on your phone.
May 26, 2022, 1:29 PM
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You don’t need internet.
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Oculus Spirit [81246]
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I did that.
May 26, 2022, 2:27 PM
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And for whatever reason, only one ticket was showing up.
And the readers at the stadium were having an issue.
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All-In [32706]
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Ohhhhhhhh - I got it now - clearly an
May 26, 2022, 2:30 PM
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ID-10-T issue.
Glad we got that figured out.
The scanners being fussy seems to happen a good bit - but unrelated to the wallet issue.
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Orange Blooded [4617]
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Screenshots are always a good idea - I've done that before
May 26, 2022, 2:01 PM
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when I had tickets on my phone, but another person needs to show their ticket to get in a section...
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All-In [26708]
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What was the actual problem with wallet and why did wifi
May 26, 2022, 2:24 PM
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affect it? Never had an issue with that. I will scream from all the rooftops about BS convenience fees. Hey fockers, it’s not convenient when it’s the only way to buy a ticket. Label it a #### off fee, at least you’re being honest then.
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Oculus Spirit [81246]
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I'm not 100% sure.
May 26, 2022, 2:30 PM
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I saw both tickets in my wallet OTW to the show. I got there, and only one was in it.
That, and the stadium was having problems reading them, so we had to use the ones online that show the barcode.
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All-In [40657]
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I can not be any clearer about this
May 26, 2022, 2:30 PM
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You deserve a whole hell of a lot worse for going to see Kenny Chesney than a few minor ticket issues.
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Oculus Spirit [81246]
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not ashamed.
May 26, 2022, 2:31 PM
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Enjoyed it.
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Lot o points [163012]
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All-In [32706]
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Ticketmaster sucks big, huge hairy …… no debate here. They
May 26, 2022, 2:34 PM
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are the worst 100% of the time - fees, aggravation, terrible customer service.
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Replies: 18
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